Terms of service

Welcome to BINOVA.

Throughout this website, the terms “we,” “us,” and “our” refer to BINOVA. BINOVA operates this website and online store, including all related information, content, features, tools, products, and services made available to you.

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

By visiting our website and/or purchasing from us, you agree to these Terms of Service, as well as any additional policies referenced on our website, including our Privacy Policy, Refund Policy, and Shipping Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or jurisdiction of residence, or that you have provided appropriate consent for any minor dependents using this website.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or anything designed to interfere with the operation or security of our website.

Violation of these Terms may result in suspension or termination of your access to our services.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, photographs, colors, and other information as accurately as possible.

However, we cannot guarantee that the appearance of products on your device will perfectly represent the physical product.

Product descriptions, packaging, availability, pricing, and other information may be updated or changed without prior notice.

We reserve the right to discontinue products or limit the quantities available for purchase where permitted by applicable law.

3. Orders

Submitting an order constitutes an offer to purchase products from BINOVA.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, inventory issues, payment problems, or other legitimate business reasons.

If we cancel an order after payment has been collected, the applicable amount will be refunded in accordance with our policies and applicable law.

Please ensure that all billing, shipping, and contact information provided when ordering is complete and accurate.

4. Prices and Payment

Prices displayed on our website may change without prior notice.

The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted, subject to correction of obvious errors where permitted by law.

Additional shipping charges, taxes, customs duties, import fees, or similar charges may apply depending on your location and will be handled as disclosed during checkout or as required by applicable law.

You agree to provide current, complete, and accurate payment and billing information.

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery dates and transit times displayed on our website are estimates unless expressly stated otherwise.

Delays may occur because of carriers, customs procedures, weather, holidays, increased demand, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

6. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund Policy and any mandatory consumer rights applicable to your purchase.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded or restricted.

7. Accuracy of Information

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery times.

We reserve the right to correct errors and update information where appropriate and permitted by applicable law.

8. Intellectual Property

All content available through BINOVA, including our branding, logos, graphics, photographs, product imagery, text, website design, videos, and other materials, is owned by or licensed to BINOVA or the applicable rights holder.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use our protected content without appropriate authorization.

9. Third-Party Services and Links

Our website may contain integrations, services, tools, or links provided by third parties.

We are not responsible for third-party websites, products, services, policies, or content that we do not control.

Your interactions with third-party services may be governed by their own terms and privacy policies.

10. Shopify

Our online store uses Shopify as its e-commerce platform.

Your purchase of BINOVA products is made from BINOVA rather than Shopify. Shopify provides technology and services that enable us to operate our online store.

Shopify maintains separate terms and policies governing its services.

11. Personal Information

Personal information submitted through our website is processed in accordance with our Privacy Policy and applicable privacy and data-protection laws.

Certain information may also be processed by Shopify and other service providers that help us operate our store, process payments, fulfill orders, provide customer support, prevent fraud, and perform other business functions.

12. Reviews and User Content

If you submit reviews, photographs, comments, suggestions, feedback, or other content to BINOVA, you confirm that you have the necessary rights to provide that content.

You must not submit unlawful, misleading, defamatory, abusive, infringing, or malicious content.

Subject to applicable law and our Privacy Policy, content voluntarily submitted to us may be used for operating, improving, or promoting our business where appropriate.

13. Prohibited Uses

You may not use our website or services to:

  • engage in unlawful or fraudulent activity;
  • violate intellectual-property rights;
  • distribute viruses, malware, or harmful code;
  • attempt to gain unauthorized access to our systems;
  • collect information about other users unlawfully;
  • send spam or other unauthorized communications;
  • impersonate another person or organization;
  • interfere with the security or operation of our website;
  • provide false or misleading information; or
  • violate applicable laws or regulations.

We may restrict access to our services when these Terms are violated.

14. Disclaimer

To the fullest extent permitted by applicable law, our website and services are provided without warranties beyond those expressly provided by us or required by law.

We do not guarantee that our website will always operate uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, BINOVA and its service providers will not be responsible for indirect, incidental, special, or consequential losses resulting from use of our website, services, or products.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

16. Indemnification

To the extent permitted by law, you agree to indemnify BINOVA against third-party claims, damages, liabilities, or reasonable expenses arising from your unlawful use of our services, your violation of these Terms, or your infringement of another person's rights.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

18. Entire Agreement

These Terms, together with our other policies and notices published on the website, constitute the agreement governing your use of our services, subject to mandatory rights provided by applicable law.

19. Governing Law

These Terms and any separate agreements through which we provide services will be governed by the laws applicable to BINOVA and the transaction, without limiting any mandatory consumer protections or jurisdictional rights available to you under applicable law.

20. Changes to These Terms

We may update these Terms periodically.

The latest version will be available on this page. Changes become effective when published or at another time stated in the updated Terms, subject to applicable law.

21. Contact Information

Questions regarding these Terms of Service can be sent to:

Email: dermovastore@gmail.com