Shipping policy
Processing Time
All orders are processed within 24–72 hours, depending on your location.
Please note that processing times may be longer during periods of high demand, promotional events, weekends, or holidays.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 5–10 business days, depending on your location and the selected shipping method.
Once your order has shipped, you will receive a tracking number so you can follow your package throughout the delivery process.
Shipping Delays
While we always do our best to ensure your order arrives on time, occasional delays may occur due to circumstances outside of our control.
These may include:
- Weather conditions
- Carrier or postal service delays
- Customs processing
- National holidays
- Other unforeseen shipping disruptions
We appreciate your patience and understanding if your order experiences an unexpected delay.
For any questions regarding your order or delivery, please contact our BINOVA Customer Support team.